Analyse the performance of the emails you send In order to improve your lead management activities and therefore, your sales process set-up, you need to understand the performance of the emails you send to your prospects and leads. Only with data can you improve, which is why noCRM's advanced email management also includes the analysis of your email templates performance, both at a company and user level. Where to find them & how to read them The templates performance dashboard is available in your Statistics tab and gives you insights per template and per user! You'll be able to know: how many times a template was sent in total, and per user how many times a template was opened, replied to, and clicked, in total and per user Powerful, right?